PRIVACY

Privacy Policy

Effective July 19, 2026

Dragon Limo respects your privacy. This policy explains what information we collect through this website, why we use it and the choices available to you.

Information we collect

Request and contact details, such as your name, phone number, email, WhatsApp number, preferred language and contact method.
Trip details, including dates, times, pickup and destination, passenger and luggage counts, vehicle preference, flight information, decoration preference and special requests.
Website-entry information, such as an allocated link code, referring website, landing page and an anonymous visit identifier. Basic security logs may also be processed to prevent abuse.
Follow-up records created by authorized staff, including request status and internal service notes.

How we use information

To review your request, contact you, prepare a quote and coordinate service after you approve it.
To maintain an accurate customer and request history, including a stable customer record that can support future customer services or an account you later choose to activate.
To understand which website links and channels lead to visits and completed requests, improve the website and protect it from fraud or misuse.
To comply with legal obligations and protect the safety, rights and property of customers, Dragon Limo and others.

Sharing and sale of information

Dragon Limo does not sell customer personal information.
Information may be available to authorized staff and service providers that support hosting, database security, communications or website operations, only as needed to provide those services.
Information may be disclosed when required by law or when reasonably necessary to protect safety and legal rights.

Storage, security and retention

We use administrative and technical safeguards designed to protect customer information. No online system can guarantee absolute security.
Request and customer records are retained only as long as reasonably needed for service, customer support, legal, accounting and security purposes, then deleted or de-identified according to applicable requirements.
Language preference may be stored in your browser. Anonymous attribution uses a browser cookie retained for up to 24 hours and is supported by server-side event records.

Your choices and rights

Depending on where you live, you may have rights to request access, correction or deletion of personal information, or to object to or restrict certain processing.
You may withdraw permission for request-related contact, but doing so may prevent us from completing or servicing the request.
To make a privacy request, reply to the Dragon Limo concierge handling your request. If you do not have an active conversation, use the request form and write “Privacy request” in Special Requests.

International visitors and children

Information may be processed in the United States. Where required, appropriate safeguards are used for transfers from other jurisdictions.
This service is not directed to children under 13, and we do not knowingly collect personal information from them through this website.

Policy updates

We may update this policy as the website and services change. The effective date above identifies the current version.